Shipping policy

Thank you for shopping with us! Since all our products are digital, there is no physical shipping involved.

1. Delivery Method

  • All digital products (e.g., ebooks, PDFs, software, online courses, templates, graphics, music, etc.) are delivered electronically.
  • After successful payment, you will receive:
    • An instant download link on the order confirmation page, or
    • A download link sent to your registered email address, or
    • Immediate access to your purchased content via your account dashboard (for courses/memberships).

2. Delivery Time

  • Most orders are delivered instantly (within seconds to a few minutes) after payment confirmation.
  • In rare cases (high server traffic, manual verification, or large file sizes), delivery may take up to 24 hours.
  • You will receive an email confirmation with delivery details immediately after purchase.

3. Order Processing

  • Digital orders are processed automatically 24/7.
  • Orders placed on weekends or public holidays are usually delivered immediately, but support responses may be delayed.

4. What to Do If You Don’t Receive Your Product

If you have not received your download link or access within 24 hours of purchase:

  1. Check your spam/junk/promotions folder.
  2. Verify your email address is correct in your account.
  3. Log in to your account on our website and check the “My Purchases” or “Downloads” section.
  4. Contact us with your order number so we can assist you immediately.

5. Technical Requirements

Please ensure you have:

  • A stable internet connection
  • Compatible device and software (e.g., PDF reader for ebooks, appropriate software for templates)
  • Up-to-date browser for online courses/memberships

We are not responsible for products that cannot be accessed due to your device, software, or internet limitations.

6. International Orders

  • Digital products can be purchased and delivered worldwide.
  • You are responsible for any applicable local taxes, duties, or VAT (these are usually collected at checkout where required).
  • There are no shipping fees for digital products.

7. Changes to This Policy

We reserve the right to update this Shipping Policy at any time. The updated policy will be posted here with a new effective date.

Questions? Feel free to contact us if you need help with your order:

  • Email: leberagelabs@gmail.com

By completing your purchase, you agree to this Shipping Policy.